{"id":130,"date":"2025-01-21T19:20:10","date_gmt":"2025-01-21T19:20:10","guid":{"rendered":"http:\/\/www.esnafcicek.com\/?p=130"},"modified":"2025-01-21T19:20:10","modified_gmt":"2025-01-21T19:20:10","slug":"on-bilgilendirme-formu","status":"publish","type":"post","link":"http:\/\/www.esnafcicek.com\/?p=130","title":{"rendered":"\u00d6n Bilgilendirme Formu"},"content":{"rendered":"\n<p>\u00d6N B\u0130LG\u0130LEND\u0130RME FORMU<\/p>\n\n\n\n<p>1.&nbsp;TARAFLAR VE KONU<\/p>\n\n\n\n<p>\u0130\u015fbu \u00d6n Bilgilendirme Formu\u2019nun konusu, Al\u0131c\u0131 ve Sat\u0131c\u0131 aras\u0131ndaki S\u00f6zle\u015fme\u2019ye ili\u015fkin Kanun ve Y\u00f6netmelik h\u00fck\u00fcmleri uyar\u0131nca bilgilendirilmesidir. Ayr\u0131ca Y\u00f6netmelik uyar\u0131nca yer verilmesi zorunlu olan hususlar \u00d6n Bilgilendirme Formu\u2019nda yer almaktad\u0131r.<\/p>\n\n\n\n<p>ALICI, \u00d6n Bilgilendirme Formu ve S\u00f6zle\u015fme\u2019ye ili\u015fkin bilgileri \u00fcyeli\u011finin ba\u011fl\u0131 oldu\u011fu \u201cHesab\u0131m\u201d sayfas\u0131ndan takip edebilecek olup de\u011fi\u015fen bilgilerini bu sayfa \u00fcst\u00fcnden g\u00fcncelleyebilecektir. \u00d6n Bilgilendirme Formu ve S\u00f6zle\u015fme\u2019nin bir n\u00fcshas\u0131 Al\u0131c\u0131\u2019n\u0131n \u00fcyelik hesab\u0131nda mevcuttur ve talep edilmesi halinde ayr\u0131ca elektronik posta ile de g\u00f6nderilebilecektir.<\/p>\n\n\n\n<p>2.&nbsp;TANIMLAR<\/p>\n\n\n\n<p>\u00d6n Bilgilendirme Formu ve S\u00f6zle\u015fme\u2019nin uygulanmas\u0131nda ve yorumlanmas\u0131nda a\u015fa\u011f\u0131da yaz\u0131l\u0131 terimler kar\u015f\u0131lar\u0131ndaki yaz\u0131l\u0131 a\u00e7\u0131klamalar\u0131 ifade edeceklerdir.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>ALICI<\/td><td>:<\/td><td>Bir Mal veya Hizmet\u2019i ticari veya mesleki olmayan ama\u00e7larla edinen, kullanan veya yararlanan ger\u00e7ek ki\u015fiyi,<\/td><\/tr><tr><td>Bakanl\u0131k<\/td><td>:<\/td><td>T\u00fcrkiye Cumhuriyeti Ticaret Bakanl\u0131\u011f\u0131\u2019n\u0131,<\/td><\/tr><tr><td>Banka<\/td><td>:<\/td><td>5411 say\u0131l\u0131 Bankac\u0131l\u0131k Kanunu uyar\u0131nca kurulan lisansl\u0131 kurulu\u015flar\u0131,<\/td><\/tr><tr><td>ESNAFPAZAR veya Elektronik Ticaret Arac\u0131 Hizmet Sa\u011flay\u0131c\u0131<\/td><td>:<\/td><td>Olu\u015fturdu\u011fu sistem ile Sat\u0131c\u0131\u2019n\u0131n \u00dcr\u00fcn\/Hizmet\u2019i sat\u0131\u015fa sundu\u011fu Platform\u2019u i\u015fleten ve Sat\u0131c\u0131 ad\u0131na mesafeli s\u00f6zle\u015fme kurulmas\u0131na arac\u0131l\u0131k eden ESNAFACANVER E-T\u0130CARET ANON\u0130M \u015e\u0130RKET\u0130\u2019ni,<\/td><\/tr><tr><td>Hizmet<\/td><td>:<\/td><td>Bir \u00fccret veya menfaat kar\u015f\u0131l\u0131\u011f\u0131nda yap\u0131lan ya da yap\u0131lmas\u0131 taahh\u00fct edilen \u00dcr\u00fcn sa\u011flama d\u0131\u015f\u0131ndaki her t\u00fcrl\u00fc t\u00fcketici i\u015fleminin konusunu,<\/td><\/tr><tr><td>Kanun<\/td><td>:<\/td><td>6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun\u2019u,<\/td><\/tr><tr><td>Kargo \u015eirketi<\/td><td>:<\/td><td>\u00dcr\u00fcn\u2019\u00fcn Al\u0131c\u0131\u2019ya ula\u015ft\u0131r\u0131lmas\u0131n\u0131, iade s\u00fcre\u00e7lerinde Al\u0131c\u0131\u2019dan al\u0131narak Sat\u0131c\u0131 veya ESNAFPAZAR\u2019a ula\u015ft\u0131r\u0131lmas\u0131n\u0131 sa\u011flayan anla\u015fmal\u0131 kargo veya lojistik \u015firketini,<\/td><\/tr><tr><td>\u00d6n Bilgilendirme Formu<\/td><td>:<\/td><td>S\u00f6zle\u015fme kurulmadan ya da buna kar\u015f\u0131l\u0131k herhangi bir teklif Al\u0131c\u0131 taraf\u0131ndan kabul edilmeden \u00f6nce Al\u0131c\u0131\u2019y\u0131 Y\u00f6netmelik\u2019te belirtilen asgari hususlar konusunda bilgilendirmek i\u00e7in haz\u0131rlanan formu,<\/td><\/tr><tr><td>Platform<\/td><td>:<\/td><td>ESNAFPAZAR\u2019a ait www.ESNAFPAZAR.com adl\u0131 internet sitesini ve mobil uygulamas\u0131n\u0131,<\/td><\/tr><tr><td>Sat\u0131c\u0131<\/td><td>:<\/td><td>Kamu t\u00fczel ki\u015fileri de dahil olmak \u00fczere ticari veya mesleki ama\u00e7larla t\u00fcketiciye \u00dcr\u00fcn\/Hizmet sunan ya da \u00dcr\u00fcn\/Hizmet sunan\u0131n ad\u0131na ya da hesab\u0131na hareket eden ve a\u015fa\u011f\u0131da bilgileri bulunan ger\u00e7ek ve\/veya t\u00fczel ki\u015fiyi,<\/td><\/tr><tr><td>S\u00f6zle\u015fme<\/td><td>:<\/td><td>Sat\u0131c\u0131 ve Al\u0131c\u0131 aras\u0131nda akdedilen S\u00f6zle\u015fme\u2019yi,<\/td><\/tr><tr><td>\u00dcr\u00fcn<\/td><td>:<\/td><td>Al\u0131\u015fveri\u015fe konu olan ta\u015f\u0131n\u0131r e\u015fya, konut veya tatil ama\u00e7l\u0131 ta\u015f\u0131nmaz mallar ile elektronik ortamda kullan\u0131lmak \u00fczere haz\u0131rlanan yaz\u0131l\u0131m, ses, g\u00f6r\u00fcnt\u00fc ve benzeri her t\u00fcrl\u00fc gayri maddi mal\u0131,<\/td><\/tr><tr><td>Y\u00f6netmelik<\/td><td>:<\/td><td>Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi\u2019ni ifade eder.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>3.&nbsp;ALICI, SATICI VE ELEKTRON\u0130K T\u0130CARET ARACI H\u0130ZMET SA\u011eLAYICI<\/p>\n\n\n\n<p>ALICI B\u0130LG\u0130LER\u0130<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Teslim Edilecek Ki\u015fi<\/td><td>:<\/td><td>&nbsp;<\/td><\/tr><tr><td>Teslimat Adresi<\/td><td>:<\/td><td>&nbsp;<\/td><\/tr><tr><td>Telefon<\/td><td>:<\/td><td>&nbsp;<\/td><\/tr><tr><td>Faks<\/td><td>:<\/td><td>&nbsp;<\/td><\/tr><tr><td>E-posta\/Kullan\u0131c\u0131 Ad\u0131<\/td><td>:<\/td><td>&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>SATICI B\u0130LG\u0130LER\u0130<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Sat\u0131c\u0131n\u0131n Ticaret Unvan\u0131 \/ Ad\u0131 ve Soyad\u0131<\/td><td>:<\/td><td>&nbsp;<\/td><\/tr><tr><td>Sat\u0131c\u0131n\u0131n Adresi<\/td><td>:<\/td><td>&nbsp;<\/td><\/tr><tr><td>Sat\u0131c\u0131n\u0131n Mersis Numaras\u0131<\/td><td>:<\/td><td>&nbsp;<\/td><\/tr><tr><td>Sat\u0131c\u0131n\u0131n Vergi Kimlik Numaras\u0131<\/td><td>:<\/td><td>&nbsp;<\/td><\/tr><tr><td>Sat\u0131c\u0131n\u0131n Telefonu<\/td><td>:<\/td><td>&nbsp;<\/td><\/tr><tr><td>Sat\u0131c\u0131n\u0131n Faks Numaras\u0131<\/td><td>:<\/td><td>&nbsp;<\/td><\/tr><tr><td>Sat\u0131c\u0131 KEP ve E-posta Bilgileri<\/td><td>:<\/td><td>&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>ELEKTRON\u0130K T\u0130CARET ARACI H\u0130ZMET SA\u011eLAYICI B\u0130LG\u0130LER\u0130<\/td><td>&nbsp;<\/td><td>&nbsp;<\/td><\/tr><tr><td>Elektronik Ticaret Arac\u0131 Hizmet Sa\u011flay\u0131c\u0131 Unvan\u0131<\/td><td>:<\/td><td>ESNAFACANVER E-T\u0130CARET ANON\u0130M \u015e\u0130RKET\u0130<\/td><\/tr><tr><td>Elektronik Ticaret Arac\u0131 Hizmet Sa\u011flay\u0131c\u0131 Adresi<\/td><td>:<\/td><td>\u0130SMET KAPTAN MAH. \u015eA\u0130R E\u015eREF BUL. BESE \u0130\u015eMERKEZ\u0130 NO: 34 \u0130\u00c7 KAPI NO: 4 KONAK \/ \u0130ZM\u0130R<\/td><\/tr><tr><td>Elektronik Ticaret Arac\u0131 Hizmet Sa\u011flay\u0131c\u0131 Mersis Numaras\u0131<\/td><td>:<\/td><td>0380124111300001<\/td><\/tr><tr><td>Elektronik Ticaret Arac\u0131 Hizmet Sa\u011flay\u0131c\u0131 Vergi Kimlik Numaras\u0131<\/td><td>:<\/td><td>KORDON VERG\u0130 DA\u0130RES\u0130 \/ 3801241113<\/td><\/tr><tr><td>Elektronik Ticaret Arac\u0131 Hizmet Sa\u011flay\u0131c\u0131 Telefonu<\/td><td>:<\/td><td>0 507 349 75 50<\/td><\/tr><tr><td>Elektronik Ticaret Arac\u0131 Hizmet Sa\u011flay\u0131c\u0131 Faks Numaras\u0131<\/td><td>:<\/td><td>\u2026<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>4.&nbsp;\u00dcR\u00dcN\/H\u0130ZMET B\u0130LG\u0130LER\u0130<\/p>\n\n\n\n<p><strong>4.1.<\/strong>&nbsp;\u00dcr\u00fcn\/Hizmet\u2019in temel \u00f6zellikleri (t\u00fcr\u00fc, miktar\u0131, marka\/modeli, rengi, adedi, fiyat\u0131) Platform\u2019da yer almakta olup Platform \u00fczerinden detayl\u0131 \u015fekilde incelenebilecektir.<\/p>\n\n\n\n<p><strong>4.2.<\/strong>&nbsp;\u00dcr\u00fcn\/Hizmet kar\u015f\u0131l\u0131\u011f\u0131nda \u00f6denecek t\u00fcm tutarlar (t\u00fcm vergiler dahil sat\u0131\u015f fiyat\u0131, kargo bedeli, taksit fark\u0131 tutar\u0131, a\u00e7\u0131k pazar ve\/veya di\u011fer butiklerinden e\u015f zamanl\u0131 olarak ger\u00e7ekle\u015ftirilen al\u0131\u015fveri\u015flerde hak kazan\u0131lan toplam indirim tutar\u0131 vb.) a\u015fa\u011f\u0131daki tabloda g\u00f6sterilmi\u015ftir.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>&nbsp;<\/td><td colspan=\"2\">\u00dcr\u00fcn\/Hizmet A\u00e7\u0131klamas\u0131<\/td><td>Adet<\/td><td>Pe\u015fin Fiyat\u0131<\/td><td>Ara Toplam (KDV Dahil)<\/td><\/tr><tr><td>&nbsp;<\/td><td colspan=\"2\">&nbsp;<\/td><td>1<\/td><td>TL<\/td><td>&nbsp;TL<\/td><\/tr><tr><td>&nbsp;<\/td><td colspan=\"2\">Kargo Tutar\u0131<\/td><td>&#8211;<\/td><td>&nbsp;TL<\/td><td>&nbsp;TL<\/td><\/tr><tr><td>&nbsp;<\/td><td colspan=\"2\">150 TL ve \u00dczeri Kargo Bedava (Sat\u0131c\u0131 Kar\u015f\u0131lar)<\/td><td>&#8211;<\/td><td>TL<\/td><td>TL<\/td><\/tr><tr><td>&nbsp;<\/td><td colspan=\"2\">&nbsp;<\/td><td>&nbsp;<\/td><td>Toplam<\/td><td>TL<\/td><\/tr><tr><td colspan=\"2\">Kargo Hari\u00e7 Toplam \u00dcr\u00fcn Bedeli<\/td><td>:<\/td><td colspan=\"3\">TL<\/td><\/tr><tr><td colspan=\"2\">Kargo \u00dccreti<\/td><td>:<\/td><td colspan=\"3\">TL<\/td><\/tr><tr><td colspan=\"2\">Taksit Fark\u0131<\/td><td>:<\/td><td colspan=\"3\">TL<\/td><\/tr><tr><td colspan=\"2\">Toplam Sipari\u015f Bedeli<\/td><td>:<\/td><td colspan=\"3\">TL<\/td><\/tr><tr><td colspan=\"2\">\u00d6deme \u015eekli ve Plan\u0131<\/td><td>:<\/td><td colspan=\"3\">&nbsp;<\/td><\/tr><tr><td colspan=\"2\">Teslimat Adresi<\/td><td>:<\/td><td colspan=\"3\">&nbsp;<\/td><\/tr><tr><td colspan=\"2\">Teslim Edilecek Ki\u015fi<\/td><td>:<\/td><td colspan=\"3\">&nbsp;<\/td><\/tr><tr><td colspan=\"2\">Fatura Adresi<\/td><td>:<\/td><td colspan=\"3\">&nbsp;<\/td><\/tr><tr><td colspan=\"2\">Sipari\u015f Tarihi<\/td><td>:<\/td><td colspan=\"3\">&nbsp;<\/td><\/tr><tr><td colspan=\"2\">Teslim \u015eekli<\/td><td>:<\/td><td colspan=\"3\">&nbsp;<\/td><\/tr><tr><td colspan=\"2\">Teslimat S\u00fcresi*<\/td><td>:<\/td><td colspan=\"3\">&nbsp;<\/td><\/tr><tr><td colspan=\"2\">Kargo \u015eirketi\u2019ne Teslim S\u00fcresi**<\/td><td>:<\/td><td colspan=\"3\">&nbsp;<\/td><\/tr><tr><td>&nbsp;<\/td><td>&nbsp;<\/td><td>&nbsp;<\/td><td>&nbsp;<\/td><td>&nbsp;<\/td><td>&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Teslim \u015eartlar\u0131 \u00fcr\u00fcn sayfas\u0131nda belirtildi\u011fi \u015fekilde uygulanacakt\u0131r.<\/strong><\/p>\n\n\n\n<p>*S\u00f6zle\u015fme ve ilgili mevzuat h\u00fck\u00fcmlerinde yer alan istisnalar sakl\u0131d\u0131r.<br>**Belirtilen s\u00fcre teslimat\u0131n taahh\u00fcd\u00fc de\u011fildir, sat\u0131c\u0131 taraf\u0131ndan kargo \u015firketine teslim edilme s\u00fcresini ifade eder.<\/p>\n\n\n\n<p><strong>4.3.&nbsp;<\/strong>S\u00f6z konusu \u00fcr\u00fcn bedeli, \u201cesnafpazar al\u0131c\u0131 g\u00fcvencesi\u201d kapsam\u0131nda sat\u0131c\u0131 ad\u0131na, esnafpazar taraf\u0131ndan al\u0131c\u0131\u2019dan tahsil edilmektedir. al\u0131c\u0131 mal\u0131n bedelini esnafpazar&#8217;a \u00f6demekle, \u00fcr\u00fcn bedelini sat\u0131c\u0131\u2019ya \u00f6demi\u015f say\u0131lacak ve bir daha \u00f6deme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc alt\u0131na girmeyecektir. al\u0131c\u0131\u2019n\u0131n ilgili mevzuat kapsam\u0131nda iade haklar\u0131 sakl\u0131d\u0131r.<\/p>\n\n\n\n<p>5.&nbsp;GENEL H\u00dcK\u00dcMLER<\/p>\n\n\n\n<p><strong>5.1.<\/strong>&nbsp;Sat\u0131c\u0131, \u00dcr\u00fcn\/Hizmet\u2019i eksiksiz, sipari\u015fte belirtilen niteliklere uygun ve varsa garanti belgeleri, kullan\u0131m k\u0131lavuzlar\u0131 ile mevzuat gere\u011fi \u00dcr\u00fcn\/Hizmet\u2019le birlikte teslim etmesi gereken sair bilgi ve belgeler ile teslim etmeyi kabul, beyan ve taahh\u00fct eder.<\/p>\n\n\n\n<p><strong>5.2.<\/strong>&nbsp;\u00dcr\u00fcn, Al\u0131c\u0131 veya Al\u0131c\u0131 taraf\u0131ndan belirlenen \u00fc\u00e7\u00fcnc\u00fc ki\u015fiye, taahh\u00fct edilen teslim s\u00fcresi i\u00e7erisinde ve her hal\u00fck\u00e2rda 30 (otuz) g\u00fcnl\u00fck yasal s\u00fcreyi a\u015fmamak ko\u015fulu ile, Al\u0131c\u0131\u2019n\u0131n Platform\u2019da belirtmi\u015f oldu\u011fu teslimat adresine Kargo \u015eirketi taraf\u0131ndan teslim edilir. Bu s\u00fcre i\u00e7erisinde Sat\u0131c\u0131\u2019n\u0131n edimini yerine getirmemesi durumunda Al\u0131c\u0131 S\u00f6zle\u015fme&#8217;yi feshedebilecektir. Ancak Al\u0131c\u0131\u2019n\u0131n iste\u011fi veya ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda haz\u0131rlanan \u00dcr\u00fcn\/Hizmet sat\u0131\u015flar\u0131nda teslim s\u00fcresi ilgili 30 (otuz) g\u00fcn\u00fc a\u015fabilecektir. Ayr\u0131ca, sipari\u015f durumu \u201c\u00d6n Sipari\u015f\u201d veya \u201cSipari\u015f \u00dczerine \u00dcretim\u201d olarak belirtilen \u00dcr\u00fcn\/Hizmet i\u00e7in teslimat s\u00fcresi de 30 (otuz) g\u00fcn\u00fc a\u015fabilecek olup Al\u0131c\u0131, Al\u0131c\u0131\u2019n\u0131n iste\u011fi veya ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda haz\u0131rlanan \u201cSipari\u015f \u00dczerine \u00dcretim\u201d ya da \u201c\u00d6n Sipari\u015f\u201d stat\u00fcs\u00fcnde olan bir \u00dcr\u00fcn\/Hizmet sat\u0131n ald\u0131\u011f\u0131nda teslimat\u0131n 30 (otuz) g\u00fcn i\u00e7erisinde yap\u0131lmamas\u0131 dolay\u0131s\u0131yla S\u00f6zle\u015fme\u2019yi feshedemeyecektir.<\/p>\n\n\n\n<p><strong>5.3.<\/strong>&nbsp;Sat\u0131c\u0131 \u00dcr\u00fcn\u2019\u00fc Kargo \u015eirketi arac\u0131l\u0131\u011f\u0131 ile Al\u0131c\u0131\u2019ya g\u00f6ndermekte ve teslim ettirmektedir. Kargo \u015eirketi\u2019nin Al\u0131c\u0131\u2019n\u0131n bulundu\u011fu yerde \u015fubesi olmamas\u0131 halinde Al\u0131c\u0131\u2019n\u0131n \u00dcr\u00fcn\u2019\u00fc Kargo \u015eirketi\u2019nin Sat\u0131c\u0131 taraf\u0131ndan bildirilen yak\u0131n bir di\u011fer \u015fubesinden teslim almas\u0131 gerekmektedir.<\/p>\n\n\n\n<p><strong>5.4.<\/strong>&nbsp;Al\u0131c\u0131\u2019n\u0131n herhangi bir nedenle \u00dcr\u00fcn\/Hizmet\u2019i teslim almamas\u0131 halinde, Al\u0131c\u0131\u2019n\u0131n \u00dcr\u00fcn\/Hizmet\u2019i iade etti\u011fi kabul edilecek olup bu halde, varsa teslimat masraflar\u0131 da d\u00e2hil olmak \u00fczere Al\u0131c\u0131\u2019dan tahsil edilen t\u00fcm \u00f6demeler yasal s\u00fcresi i\u00e7erisinde Al\u0131c\u0131\u2019ya iade edilecektir.<\/p>\n\n\n\n<p><strong>5.5.<\/strong>&nbsp;Al\u0131c\u0131 veya Al\u0131c\u0131 taraf\u0131ndan belirlenen \u00fc\u00e7\u00fcnc\u00fc ki\u015finin teslim an\u0131nda adreste bulunmamas\u0131 durumunda Al\u0131c\u0131&#8217;n\u0131n \u00dcr\u00fcn\/Hizmet\u2019i ge\u00e7 teslim almas\u0131ndan ve\/veya hi\u00e7 teslim almamas\u0131ndan kaynaklanan zararlardan ve giderlerden Sat\u0131c\u0131 sorumlu de\u011fildir.<\/p>\n\n\n\n<p><strong>5.6.<\/strong>&nbsp;\u00dcr\u00fcn\/Hizmet\u2019in teslimat masraflar\u0131 aksine bir h\u00fck\u00fcm yoksa Al\u0131c\u0131\u2019ya aittir. Sat\u0131c\u0131, Platform\u2019da teslimat \u00fccretinin kendisince kar\u015f\u0131lanaca\u011f\u0131n\u0131 beyan etmi\u015fse teslimat masraflar\u0131 Sat\u0131c\u0131&#8217;ya ait olacakt\u0131r.<\/p>\n\n\n\n<p><strong>5.7.<\/strong>&nbsp;Sat\u0131c\u0131, S\u00f6zle\u015fme&#8217;den do\u011fan ifa y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcn\u00fcn s\u00fcresi dolmadan Al\u0131c\u0131\u2019y\u0131 Platform \u00fczerinden bilgilendirmek ve a\u00e7\u0131k\u00e7a onay\u0131n\u0131 almak suretiyle muadil bir \u00dcr\u00fcn\/Hizmet tedarik edebilecektir.<\/p>\n\n\n\n<p><strong>5.8.<\/strong>&nbsp;\u00dcr\u00fcn\/Hizmet ediminin yerine getirilmesinin imkans\u0131zla\u015ft\u0131\u011f\u0131 hallerde Sat\u0131c\u0131\u2019n\u0131n bu durumu \u00f6\u011frendi\u011fi tarihten itibaren 3 (\u00fc\u00e7) g\u00fcn i\u00e7inde Al\u0131c\u0131\u2019ya yaz\u0131l\u0131 olarak veya veri saklay\u0131c\u0131s\u0131 ile bildirmesi ve varsa teslimat masraflar\u0131 da d\u00e2hil olmak \u00fczere tahsil edilen t\u00fcm \u00f6demeleri bildirim tarihinden itibaren en ge\u00e7 14 (ond\u00f6rt) g\u00fcn i\u00e7inde iade etmesi zorunludur. \u00dcr\u00fcn\/Hizmet\u2019in stokta bulunmamas\u0131 durumu, \u00dcr\u00fcn\/Hizmet ediminin yerine getirilmesinin imk\u00e2ns\u0131zla\u015fmas\u0131 olarak kabul edilmez.<\/p>\n\n\n\n<p><strong>5.9.<\/strong>&nbsp;Al\u0131c\u0131, \u00dcr\u00fcn\u2019\u00fc teslim almadan \u00f6nce muayene edecek; ezik, k\u0131r\u0131k, ambalaj\u0131 y\u0131rt\u0131lm\u0131\u015f vb. hasarl\u0131, ay\u0131pl\u0131 veya eksik \u00dcr\u00fcn\/Hizmet\u2019i teslim almayacakt\u0131r. Teslim al\u0131nan \u00dcr\u00fcn\/Hizmet\u2019in hasars\u0131z ve sa\u011flam oldu\u011fu kabul edilecektir. Teslimden sonra \u00dcr\u00fcn\u2019\u00fcn \u00f6zenle korunmas\u0131 borcu, Al\u0131c\u0131\u2019ya aittir. Cayma hakk\u0131 kullan\u0131lacaksa \u00dcr\u00fcn\/Hizmet kullan\u0131lmamal\u0131 ve \u00dcr\u00fcn\/Hizmet faturas\u0131 ve teslim s\u0131ras\u0131nda Al\u0131c\u0131\u2019ya iletilen di\u011fer t\u00fcm belgeler (\u00f6rne\u011fin garanti belgesi, kullan\u0131m k\u0131lavuzu vb.) ile birlikte iade edilmesi gerekmektedir.<\/p>\n\n\n\n<p><strong>5.10.<\/strong>&nbsp;Al\u0131c\u0131, S\u00f6zle\u015fme konusu bedeli \u00f6demekle y\u00fck\u00fcml\u00fc olup, herhangi bir nedenle S\u00f6zle\u015fme konusu bedelin \u00f6denmemesinin ve\/veya Banka kay\u0131tlar\u0131nda iptal edilmesinin Sat\u0131c\u0131\u2019n\u0131n \u00dcr\u00fcn\/Hizmet\u2019i teslim y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc ile S\u00f6zle\u015fme\u2019den kaynaklanan sair y\u00fck\u00fcml\u00fcl\u00fcklerinin sona erece\u011fini kabul, beyan ve taahh\u00fct eder. Al\u0131c\u0131, herhangi bir sebeple Banka taraf\u0131ndan ba\u015far\u0131s\u0131z kodu g\u00f6nderilen ancak buna ra\u011fmen Banka taraf\u0131ndan Sat\u0131c\u0131\u2019ya yap\u0131lan \u00f6demelere ili\u015fkin olarak, Sat\u0131c\u0131\u2019n\u0131n herhangi bir sorumlulu\u011funun bulunmad\u0131\u011f\u0131n\u0131 kabul, beyan ve taahh\u00fct eder.<\/p>\n\n\n\n<p><strong>5.11.<\/strong>&nbsp;Al\u0131c\u0131, \u00dcr\u00fcn\u2019\u00fcn teslim edilmesinden sonra Al\u0131c\u0131\u2019ya ait kredi kart\u0131n\u0131n yetkisiz ki\u015filerce haks\u0131z kullan\u0131lmas\u0131 sonucunda S\u00f6zle\u015fme konusu bedelin ilgili Banka taraf\u0131ndan Sat\u0131c\u0131\u2019ya \u00f6denmemesi halinde, Al\u0131c\u0131 \u00dcr\u00fcn\u2019\u00fc 3 (\u00fc\u00e7) g\u00fcn i\u00e7erisinde iade masraflar\u0131 Al\u0131c\u0131\u2019ya ait olacak \u015fekilde Sat\u0131c\u0131\u2019ya iade edece\u011fini kabul, beyan ve taahh\u00fct eder.<\/p>\n\n\n\n<p><strong>5.12.<\/strong>&nbsp;S\u00f6zle\u015fme kapsam\u0131nda herhangi bir nedenle Al\u0131c\u0131\u2019ya bedel iadesi yap\u0131lmas\u0131 gereken durumlarda, Al\u0131c\u0131, \u00f6demeyi kredi kart\u0131 ile yapm\u0131\u015f olmas\u0131 halinde, Sat\u0131c\u0131 taraf\u0131ndan kredi kart\u0131na iade edilen tutar\u0131n banka taraf\u0131ndan Al\u0131c\u0131 hesab\u0131na yans\u0131t\u0131lmas\u0131na ili\u015fkin ortalama s\u00fcrecin 2 (iki) ile 3 (\u00fc\u00e7) haftay\u0131 bulabilece\u011fini, bu tutar\u0131n Sat\u0131c\u0131 taraf\u0131ndan Banka\u2019ya iadesinden sonra Al\u0131c\u0131\u2019n\u0131n hesaplar\u0131na yans\u0131mas\u0131 halinin tamamen Banka i\u015flem s\u00fcreci ile ilgili oldu\u011funu ve olas\u0131 gecikmelerde Banka\u2019n\u0131n sorumlu oldu\u011funu ve bunlar i\u00e7in ESNAFPAZAR\u2019\u0131 ve Sat\u0131c\u0131\u2019y\u0131 sorumlu tutamayaca\u011f\u0131n\u0131 kabul, beyan ve taahh\u00fct eder.<\/p>\n\n\n\n<p><strong>5.13.<\/strong>&nbsp;Al\u0131c\u0131 ile sipari\u015f esnas\u0131nda kullan\u0131lan kredi kart\u0131 hamilinin ayn\u0131 ki\u015fi olmamas\u0131 veya \u00dcr\u00fcn\/Hizmet\u2019in Al\u0131c\u0131\u2019ya tesliminden evvel, sipari\u015fte kullan\u0131lan kredi kart\u0131na ili\u015fkin g\u00fcvenlik a\u00e7\u0131\u011f\u0131 tespit edilmesi halinde, kredi kart\u0131 hamiline ili\u015fkin kimlik ve ileti\u015fim bilgilerini, sipari\u015fte kullan\u0131lan kredi kart\u0131n\u0131n bir \u00f6nceki aya ait ekstresini yahut kart hamilinin Banka\u2019dan kredi kart\u0131n\u0131n kendisine ait oldu\u011funa ili\u015fkin yaz\u0131y\u0131 ibraz etmesini Al\u0131c\u0131\u2019dan talep edilebilecektir. Al\u0131c\u0131\u2019n\u0131n talebe konu bilgi\/belgeleri temin etmesine kadar ge\u00e7ecek s\u00fcrede sipari\u015f dondurulacak olup, s\u00f6z konusu taleplerin 24 (yirmid\u00f6rt) saat i\u00e7erisinde kar\u015f\u0131lanmamas\u0131 halinde ise Sat\u0131c\u0131, sipari\u015fi iptal etme hakk\u0131n\u0131 haizdir.<\/p>\n\n\n\n<p><strong>5.14.<\/strong>&nbsp;Sipari\u015f edilmeyen \u00dcr\u00fcn\/Hizmet\u2019in g\u00f6nderilmesi durumunda, Al\u0131c\u0131\u2019ya kar\u015f\u0131 herhangi bir hak ileri s\u00fcr\u00fclemez. Bu hallerde, Al\u0131c\u0131\u2019n\u0131n sessiz kalmas\u0131 ya da s\u00f6z konusu \u00dcr\u00fcn\/Hizmet\u2019i kullanm\u0131\u015f olmas\u0131, s\u00f6zle\u015fmenin kurulmas\u0131na y\u00f6nelik kabul beyan\u0131 olarak yorumlanamaz.<\/p>\n\n\n\n<p><strong>5.15.<\/strong>&nbsp;Al\u0131c\u0131\u2019n\u0131n sipari\u015f edebilece\u011fi \u00dcr\u00fcn\/Hizmet adetlerine Platform\u2019dan yap\u0131lacak duyurularla k\u0131s\u0131t getirilebilir. Al\u0131c\u0131\u2019n\u0131n Platform\u2019dan yap\u0131lan duyurularda belirtilen adedin \u00fczerinde \u00dcr\u00fcn\/Hizmet sipari\u015f etmek istemesi halinde sipari\u015f vermesi engellenebilecek, sipari\u015fi verdikten sonra belirtilen adedin \u00fcst\u00fcnde sipari\u015f verdi\u011finin tespit edilmesi halinde ise belirtilen adedin \u00fcst\u00fcndeki sipari\u015fleri iptal edilebilecek ve bu halde varsa iptal edilen sipari\u015flere ili\u015fkin teslimat masraflar\u0131 da d\u00e2hil olmak \u00fczere tahsil edilen t\u00fcm \u00f6demeler yasal s\u00fcresi i\u00e7erisinde Al\u0131c\u0131\u2019ya iade edilecektir. Al\u0131c\u0131 i\u015fbu hususlar\u0131 kabul ederek sipari\u015fini olu\u015fturdu\u011funu, adet s\u0131n\u0131rlamas\u0131n\u0131 ge\u00e7en sipari\u015flerinin engellenebilece\u011fi ve iptal edilebilece\u011fini kabul, beyan ve taahh\u00fct eder.<\/p>\n\n\n\n<p><strong>5.16.<\/strong>&nbsp;Sat\u0131c\u0131\u2019n\u0131n herhangi bir sebeple tedarik edemedi\u011fi sipari\u015fler, Al\u0131c\u0131\u2019n\u0131n onay\u0131n\u0131n al\u0131nmas\u0131 halinde, mevzuattaki yasal teslim s\u00fcresini a\u015fmamak ve Al\u0131c\u0131\u2019n\u0131n \u00dcr\u00fcn\/Hizmet ile ayn\u0131 \u00f6zellikleri haiz olmak kayd\u0131yla, bir ba\u015fka sat\u0131c\u0131ya aktar\u0131labilecektir. B\u00f6yle bir durumda \u00dcr\u00fcn\/Hizmet yeni sat\u0131c\u0131 taraf\u0131ndan Al\u0131c\u0131\u2019ya g\u00f6nderilecek olup S\u00f6zle\u015fme yeni sat\u0131c\u0131 ile Al\u0131c\u0131 aras\u0131nda kurulmu\u015f olacakt\u0131r. Bu halde, Al\u0131c\u0131\u2019ya herhangi bir ek bedel, \u00fccret ve\/veya masraf yans\u0131t\u0131lmayacakt\u0131r.<\/p>\n\n\n\n<p><strong>5.19.<\/strong>&nbsp;Al\u0131c\u0131 t\u00fcketici s\u0131fat\u0131yla talep, \u015fikayet ve \u00f6nerilerini yukar\u0131da yer alan Sat\u0131c\u0131 ileti\u015fim bilgilerini kullanmak suretiyle ve\/veya Platform\u2019un sa\u011flad\u0131\u011f\u0131 kanallarla (0 212 xxxxx telefon numaras\u0131 \u00fczerinden) ula\u015ft\u0131rabilecektir.<\/p>\n\n\n\n<p>6.&nbsp;\u00d6ZEL \u015eARTLAR<\/p>\n\n\n\n<p><strong>6.1.<\/strong>&nbsp;Al\u0131c\u0131, aksi belirtilmedik\u00e7e, Platform\u2019da birden fazla ma\u011fazadan tek bir sepette al\u0131\u015fveri\u015f yapabilecektir. Ayn\u0131 sepet i\u00e7erisinde farkl\u0131 ma\u011fazadan al\u0131nan her bir \u00dcr\u00fcn\/Hizmet i\u00e7in Sat\u0131c\u0131 taraf\u0131ndan birden fazla fatura kesilebilecektir. \u015e\u00fcpheye mahal b\u0131rakmamak bak\u0131m\u0131ndan belirtilmelidir ki, Sat\u0131c\u0131, Al\u0131c\u0131\u2019n\u0131n farkl\u0131 butiklerden ald\u0131\u011f\u0131 \u00dcr\u00fcn\/Hizmet\u2019in teslimat\u0131n\u0131 mevzuattaki yasal s\u00fcre i\u00e7erisinde kalmak ko\u015fuluyla farkl\u0131 zamanlarda ger\u00e7ekle\u015ftirebilecektir.<\/p>\n\n\n\n<p><strong>6.2.<\/strong>&nbsp;Al\u0131c\u0131\u2019n\u0131n verece\u011fi sipari\u015flerde kurumsal fatura se\u00e7ene\u011fini se\u00e7mesi durumunda Sat\u0131c\u0131, Al\u0131c\u0131 taraf\u0131ndan Platform \u00fczerinden bildirilecek vergi kimlik numaras\u0131 ve vergi dairesi bilgilerini kullanarak kurumsal fatura d\u00fczenleyecektir. Faturada yer almas\u0131 gereken bilgilerin do\u011fru, g\u00fcncel ve eksiksiz girilmesi tamamen Al\u0131c\u0131\u2019n\u0131n sorumlulu\u011funda olup, bu sebeple do\u011fabilecek t\u00fcm zararlardan bizzat Al\u0131c\u0131 sorumludur.<\/p>\n\n\n\n<p><strong>6.3.<\/strong>&nbsp;Platform \u00fczerinden kredi kart ile \u00f6deme yap\u0131lmas\u0131 halinde, Banka taraf\u0131ndan kampanyalar d\u00fczenlenerek Al\u0131c\u0131 taraf\u0131ndan se\u00e7ilen taksit adedinin daha \u00fcst\u00fcnde bir taksit adedi uygulanabilecek veya taksit erteleme gibi ek hizmetler sunulabilecektir. Bu t\u00fcr kampanyalar Banka\u2019n\u0131n inisiyatifindedir. Al\u0131c\u0131\u2019n\u0131n kredi kart\u0131n\u0131n hesap kesim tarihinden itibaren sipari\u015f toplam\u0131 taksit adedine b\u00f6l\u00fcnerek kredi kart\u0131 \u00f6zetine Banka taraf\u0131ndan yans\u0131t\u0131lacakt\u0131r. Banka taksit tutarlar\u0131n\u0131 k\u00fcsurat farklar\u0131n\u0131 dikkate alarak aylara e\u015fit olarak da\u011f\u0131tmayabilir. Detayl\u0131 \u00f6deme planlar\u0131n\u0131n olu\u015fturulmas\u0131 Banka\u2019n\u0131n inisiyatifindedir.<\/p>\n\n\n\n<p><strong>6.4.<\/strong>&nbsp;Dijital \u00fcr\u00fcnler fiziki g\u00f6nderime uygun olmay\u0131p, teslimat \u00fcr\u00fcn niteli\u011fine g\u00f6re \u015fartlar\u0131nda belirtilen \u015fekilde ger\u00e7ekle\u015ftirilecektir. S\u00f6zle\u015fme\u2019nin yer al\u0131p da teslimat \u015fekilleri vb. gibi fiziki \u00fcr\u00fcnler i\u00e7in ge\u00e7erli olan d\u00fczenlemeler dijital \u00fcr\u00fcnlere uygulanmayacak olup bu maddelerdeki d\u00fczenlemeler uygulanabilir oldu\u011fu \u00f6l\u00e7\u00fcde \u00fcr\u00fcn \u015fartlar\u0131nda belirtilen ko\u015ful ve a\u00e7\u0131klamalara uygun olacak \u015feklinde yorumlanmal\u0131d\u0131r.<\/p>\n\n\n\n<p><strong>6.5.<\/strong>Sipari\u015f verilen \u00dcr\u00fcn\u2019\u00fcn elektrikli motosiklet olmas\u0131 halinde kurulumu ger\u00e7ekle\u015ftikten veya tescil i\u015flemi yap\u0131l\u0131p ruhsatland\u0131ktan sonra Platform \u00fczerinden iadesi m\u00fcmk\u00fcn olmamaktad\u0131r.<\/p>\n\n\n\n<p><strong>6.6.<\/strong>&nbsp;Platformda sat\u0131\u015fa sunulan \u00dcr\u00fcn\/Hizmetler yaln\u0131zca Sat\u0131c\u0131 taraf\u0131ndan belirlenen s\u0131n\u0131rl\u0131 lokasyonlara (il\/il\u00e7e\/b\u00f6lge) teslim edilmek \u00fczere sat\u0131\u015fa sunulabilecek olup, sipari\u015f s\u00fcrecinde Al\u0131c\u0131&#8217;n\u0131n bu \u00fcr\u00fcn\/hizmetler i\u00e7in teslimat adresini Sat\u0131c\u0131 taraf\u0131ndan belirlenmi\u015f olan lokasyonlardan biri d\u0131\u015f\u0131nda se\u00e7mesi halinde ilgili sipari\u015f verilemeyecek\/sat\u0131n al\u0131m ger\u00e7ekle\u015fmeyecektir.<\/p>\n\n\n\n<p><strong>6.7.<\/strong>T\u00fcrkiye Cumhuriyeti resmi kamu kurum ve kurulu\u015flar\u0131 ile koordineli y\u00fcr\u00fct\u00fclen &#8220;Depreme Yard\u0131m Seferberli\u011fi&#8221; ve benzeri seferberlik ve yard\u0131m i\u015flemleriyle ba\u011flant\u0131l\u0131 sipari\u015flerde (\u00f6: koli yard\u0131m\u0131, vb.), Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi\u2019nin 15\/1-h maddesi gere\u011fi cayma hakk\u0131 kullan\u0131lamayacakt\u0131r.<\/p>\n\n\n\n<p>7.&nbsp;K\u0130\u015e\u0130SEL VER\u0130LER\u0130N KORUNMASI VE F\u0130KR\u0130-SINA\u0130 HAKLAR<\/p>\n\n\n\n<p><strong>7.1.<\/strong>&nbsp;Sat\u0131c\u0131, i\u015fbu s\u00f6zle\u015fme kapsam\u0131ndaki ki\u015fisel verileri sadece \u00dcr\u00fcn\/Hizmet\u2019in sunulmas\u0131 amac\u0131yla s\u0131n\u0131rl\u0131 olarak ve 6698 say\u0131l\u0131 Ki\u015fisel Verilerin Korunmas\u0131 Kanunu\u2019na, (\u201cKVKK\u201d) ikincil mevzuata ve Ki\u015fisel Verileri Koruma Kurulu kararlar\u0131na uygun olarak i\u015fleyecektir. Sat\u0131c\u0131, Platform \u00fczerinden eri\u015fti\u011fi ki\u015fisel veriler haricinde Al\u0131c\u0131\u2019n\u0131n ki\u015fisel verilerini i\u015flemeyece\u011fini ve Platform \u00fczerinden sa\u011flanan y\u00f6ntemler d\u0131\u015f\u0131nda Al\u0131c\u0131 ile harici olarak ileti\u015fime ge\u00e7meyece\u011fini kabul, beyan ve taahh\u00fct eder.<\/p>\n\n\n\n<p><strong>7.2.<\/strong>&nbsp;Al\u0131c\u0131, i\u015fbu S\u00f6zle\u015fme kapsam\u0131nda sa\u011flad\u0131\u011f\u0131 ki\u015fisel verilerin do\u011fru, eksiksiz ve g\u00fcncel oldu\u011funu kontrol etmekle, bu bilgileri \u00fc\u00e7\u00fcnc\u00fc ki\u015filerle payla\u015fmamak, ilgisiz ki\u015filerce eri\u015filememesi i\u00e7in vir\u00fcs ve benzeri zararl\u0131 uygulamalara ili\u015fkin olanlar dahil gerekli tedbirleri almak ve s\u00f6z konusu ki\u015fisel verilerin g\u00fcvenli\u011fini sa\u011flamakla y\u00fck\u00fcml\u00fc oldu\u011funu, aksi halde do\u011facak zararlardan ve \u00fc\u00e7\u00fcnc\u00fc ki\u015filerden gelen taleplerden bizzat sorumlu oldu\u011funu kabul, beyan ve taahh\u00fct eder.<\/p>\n\n\n\n<p><strong>7.3.<\/strong>&nbsp;Platform\u2019a ait her t\u00fcrl\u00fc bilgi ve i\u00e7erik ile bunlar\u0131n d\u00fczenlenmesi, revizyonu ve k\u0131smen\/tamamen kullan\u0131m\u0131 konusunda; Sat\u0131c\u0131&#8217;n\u0131n anla\u015fmas\u0131na g\u00f6re di\u011fer \u00fc\u00e7\u00fcnc\u00fc \u015fah\u0131slara ait olanlar hari\u00e7; t\u00fcm fikri-s\u0131nai haklar ve m\u00fclkiyet haklar\u0131 ESNAFPAZAR\u2019a aittir.<\/p>\n\n\n\n<p>8.&nbsp;CAYMA HAKKI<\/p>\n\n\n\n<p><strong>8.1.<\/strong>&nbsp;Al\u0131c\u0131, 14 (ond\u00f6rt) g\u00fcn i\u00e7inde herhangi bir gerek\u00e7e g\u00f6stermeksizin ve cezai \u015fart \u00f6demeksizin S\u00f6zle\u015fme\u2019den cayma hakk\u0131na sahiptir.<\/p>\n\n\n\n<p><strong>8.2.<\/strong>&nbsp;Cayma hakk\u0131 s\u00fcresi, Hizmet i\u00e7in S\u00f6zle\u015fme\u2019nin kuruldu\u011fu g\u00fcn; \u00dcr\u00fcn i\u00e7in Al\u0131c\u0131\u2019n\u0131n veya Al\u0131c\u0131 taraf\u0131ndan belirlenen \u00fc\u00e7\u00fcnc\u00fc ki\u015finin \u00dcr\u00fcn\u2019\u00fc teslim ald\u0131\u011f\u0131 g\u00fcn ba\u015flar. Ancak Al\u0131c\u0131, S\u00f6zle\u015fme\u2019nin kurulmas\u0131ndan \u00dcr\u00fcn teslimine kadar olan s\u00fcre i\u00e7inde de cayma hakk\u0131n\u0131 kullanabilir.<\/p>\n\n\n\n<p><strong>8.3.<\/strong>&nbsp;Cayma hakk\u0131 s\u00fcresinin belirlenmesinde;<\/p>\n\n\n\n<p><strong>a)<\/strong>&nbsp;Tek sipari\u015f konusu olup ayr\u0131 ayr\u0131 teslim edilen \u00dcr\u00fcn\u2019de, Al\u0131c\u0131 veya Al\u0131c\u0131 taraf\u0131ndan belirlenen \u00fc\u00e7\u00fcnc\u00fc ki\u015finin son \u00dcr\u00fcn\u2019\u00fc teslim ald\u0131\u011f\u0131 g\u00fcn,<\/p>\n\n\n\n<p><strong>b)<\/strong>&nbsp;Birden fazla par\u00e7adan olu\u015fan \u00dcr\u00fcn\u2019de, Al\u0131c\u0131 veya Al\u0131c\u0131 taraf\u0131ndan belirlenen \u00fc\u00e7\u00fcnc\u00fc ki\u015finin son par\u00e7ay\u0131 teslim ald\u0131\u011f\u0131 g\u00fcn,<\/p>\n\n\n\n<p><strong>c)<\/strong>&nbsp;Belirli bir s\u00fcre boyunca \u00dcr\u00fcn\u2019\u00fcn d\u00fczenli tesliminin yap\u0131ld\u0131\u011f\u0131 durumlarda, Al\u0131c\u0131 veya Al\u0131c\u0131 taraf\u0131ndan belirlenen \u00fc\u00e7\u00fcnc\u00fc ki\u015finin ilk \u00dcr\u00fcn\u2019\u00fc teslim ald\u0131\u011f\u0131 g\u00fcn<\/p>\n\n\n\n<p>esas al\u0131n\u0131r.<\/p>\n\n\n\n<p><strong>8.4.<\/strong>&nbsp;\u00dcr\u00fcn teslimi ile Hizmet ifas\u0131n\u0131n birlikte oldu\u011fu durumlarda, \u00dcr\u00fcn teslimine ili\u015fkin cayma hakk\u0131 h\u00fck\u00fcmleri uygulan\u0131r.<\/p>\n\n\n\n<p><strong>8.5.<\/strong>&nbsp;Sat\u0131c\u0131;<\/p>\n\n\n\n<p><strong>a)<\/strong>&nbsp;\u00dcr\u00fcn&#8217;\u00fcn teslimi veya Hizmet\u2019in ifas\u0131ndan \u00f6nce Al\u0131c\u0131\u2019n\u0131n cayma hakk\u0131n\u0131 kullanmas\u0131 durumunda cayma hakk\u0131n\u0131n kullan\u0131ld\u0131\u011f\u0131na ili\u015fkin bildirimin kendisine ula\u015ft\u0131\u011f\u0131 tarihten itibaren,<\/p>\n\n\n\n<p><strong>b)<\/strong>&nbsp;\u00dcr\u00fcn\u2019\u00fcn tesliminden sonra Al\u0131c\u0131\u2019n\u0131n cayma hakk\u0131n\u0131 kullanmas\u0131 durumunda, cayma bildiriminin kendisine ula\u015ft\u0131\u011f\u0131 tarih itibar\u0131yla bedel Sat\u0131c\u0131\u2019ya aktar\u0131lmam\u0131\u015fsa cayma hakk\u0131na konu \u00dcr\u00fcn\u2019\u00fcn, iade i\u00e7in \u00f6ng\u00f6r\u00fclen Kargo \u015eirketi\u2019ne teslim edildi\u011fi tarihten veya iade i\u00e7in \u00f6ng\u00f6r\u00fclenin haricinde bir Kargo \u015eirketi ile iade edilmesi durumunda da Sat\u0131c\u0131\u2019ya ula\u015ft\u0131\u011f\u0131 tarihten itibaren,<\/p>\n\n\n\n<p><strong>c)<\/strong>&nbsp;Al\u0131c\u0131\u2019n\u0131n sipari\u015finin yasal s\u00fcre i\u00e7erisinde teslim edilememesi nedeniyle S\u00f6zle\u015fme\u2019yi fesih hakk\u0131n\u0131 kullanmas\u0131 durumunda fesih bildiriminin kendisine ula\u015ft\u0131\u011f\u0131 tarihten itibaren<\/p>\n\n\n\n<p>15 (onbe\u015f) g\u00fcn i\u00e7inde, tahsil etti\u011fi S\u00f6zle\u015fme konusu bedeli ile teslimat masraflar\u0131n\u0131n Al\u0131c\u0131\u2019ya iadesinden sorumludur.<\/p>\n\n\n\n<p><strong>8.6.<\/strong>&nbsp;Cayma hakk\u0131 bildiriminin ve S\u00f6zle\u015fme\u2019ye ili\u015fkin di\u011fer bildirimlerin mevzuata uygun ve s\u00fcresi i\u00e7erisinde Platform\u2019da belirtilen ESNAFPAZAR\u2019a ve\/veya Sat\u0131c\u0131\u2019ya ait ileti\u015fim kanallar\u0131ndan yap\u0131lmas\u0131 \u015fartt\u0131r. Cayma bildiriminin yap\u0131laca\u011f\u0131 ileti\u015fim kanallar\u0131na&nbsp;<a href=\"https:\/\/www.esnafpazar.com\/kurumsal?id=5\">https:\/\/www.esnafpazar.com\/kurumsal?id=5<\/a>&nbsp;linkinden ula\u015f\u0131labilmektedir.<\/p>\n\n\n\n<p><strong>8.7.<\/strong>&nbsp;Cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131 halinde:<\/p>\n\n\n\n<p><strong>a)<\/strong>&nbsp;Al\u0131c\u0131 cayma hakk\u0131n\u0131 kullanmas\u0131ndan itibaren 14 (ond\u00f6rt) g\u00fcn i\u00e7erisinde \u00dcr\u00fcn\u2019\u00fc Sat\u0131c\u0131&#8217;ya Kargo \u015eirketi\u2019yle geri g\u00f6nderir.<\/p>\n\n\n\n<p><strong>b)<\/strong>&nbsp;Cayma hakk\u0131 kapsam\u0131nda iade edilecek \u00dcr\u00fcn kutusu, ambalaj\u0131, varsa standart aksesuarlar\u0131 ve varsa \u00dcr\u00fcn ile birlikte hediye edilen di\u011fer \u00dcr\u00fcnler\u2019in de eksiksiz ve hasars\u0131z olarak iade edilmesi gerekmektedir.<\/p>\n\n\n\n<p><strong>8.8.<\/strong>&nbsp;Al\u0131c\u0131 cayma s\u00fcresi i\u00e7inde \u00dcr\u00fcn\u2019\u00fc, i\u015fleyi\u015fine, teknik \u00f6zelliklerine ve kullan\u0131m talimatlar\u0131na uygun bir \u015fekilde kulland\u0131\u011f\u0131 takdirde meydana gelen de\u011fi\u015fiklik ve bozulmalardan sorumlu de\u011fildir.<\/p>\n\n\n\n<p><strong>8.9.<\/strong>&nbsp;Cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131n\u0131 takip eden 14 (ond\u00f6rt) g\u00fcn i\u00e7erisinde S\u00f6zle\u015fme konusu bedeller Al\u0131c\u0131\u2019ya Al\u0131c\u0131\u2019n\u0131n \u00f6deme y\u00f6ntemi ile iade edilmektedir. \u00dcr\u00fcn\/Hizmet, Sat\u0131c\u0131&#8217;ya iade edilirken, \u00dcr\u00fcn\/Hizmet\u2019in teslimi s\u0131ras\u0131nda Al\u0131c\u0131\u2019ya ibraz edilmi\u015f olan orijinal faturan\u0131n da Al\u0131c\u0131 taraf\u0131ndan iade edilmesi gerekmektedir. Al\u0131c\u0131\u2019n\u0131n kurumsal fatura istemesi halinde ilgili \u00dcr\u00fcn\/Hizmet iadesi i\u00e7in iade faturas\u0131 kesmesi veya m\u00fcmk\u00fcnse s\u00fcresi i\u00e7erisinde ticari faturay\u0131 kendi sistemlerinden reddetmesi gerekmektedir.<\/p>\n\n\n\n<p><strong>8.10.<\/strong>&nbsp;Al\u0131c\u0131 iade edece\u011fi \u00dcr\u00fcn\/Hizmet\u2019i \u00d6n Bilgilendirme Formu\u2019nda belirtilen Sat\u0131c\u0131&#8217;n\u0131n Kargo \u015eirketi ile Sat\u0131c\u0131&#8217;ya g\u00f6nderdi\u011fi s\u00fcrece iade kargo bedeli Sat\u0131c\u0131&#8217;ya aittir. \u0130ade i\u00e7in Al\u0131c\u0131\u2019n\u0131n bulundu\u011fu yerde Sat\u0131c\u0131\u2019n\u0131n Kargo \u015eirketi \u015fubesi bulunmamas\u0131 halinde, Al\u0131c\u0131 \u00dcr\u00fcn\u2019\u00fc herhangi bir Kargo \u015eirketi\u2019yle g\u00f6nderebilecektir. Bu halde iade kargo bedeli ve \u00dcr\u00fcn\u2019\u00fcn kargo s\u00fcrecinde u\u011frayaca\u011f\u0131 hasardan Sat\u0131c\u0131 sorumludur.<\/p>\n\n\n\n<p><strong>8.11.<\/strong>&nbsp;Al\u0131c\u0131 cayma hakk\u0131n\u0131 i\u015fbu maddede belirtilen s\u00fcre ve usuller dahilinde kullanacak olup aksi halde cayma hakk\u0131n\u0131 kaybedecektir.<\/p>\n\n\n\n<p>9.&nbsp;CAYMA HAKKININ KULLANILAMAYACA\u011eI HALLER<\/p>\n\n\n\n<p><strong>9.1.<\/strong>&nbsp;Al\u0131c\u0131 a\u015fa\u011f\u0131daki s\u00f6zle\u015fmelerde cayma hakk\u0131n\u0131 kullanamaz:<\/p>\n\n\n\n<p><strong>a)&nbsp;<\/strong>Fiyat\u0131 finansal piyasalardaki dalgalanmalara ba\u011fl\u0131 olarak de\u011fi\u015fen ve Sat\u0131c\u0131 veya ESNAFPAZAR\u2019\u0131n kontrol\u00fcnde olmayan mal veya hizmetlere ili\u015fkin s\u00f6zle\u015fmeler,<\/p>\n\n\n\n<p><strong>b)&nbsp;<\/strong>T\u00fcketicinin istekleri veya ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda haz\u0131rlanan mallara ili\u015fkin s\u00f6zle\u015fmeler,<\/p>\n\n\n\n<p><strong>c)&nbsp;<\/strong>\u00c7abuk bozulabilen veya son kullanma tarihi ge\u00e7ebilecek mallar\u0131n teslimine ili\u015fkin s\u00f6zle\u015fmeler,<\/p>\n\n\n\n<p><strong>d)<\/strong>&nbsp;Tesliminden sonra ambalaj, bant, m\u00fch\u00fcr, paket gibi koruyucu unsurlar\u0131 a\u00e7\u0131lm\u0131\u015f olan mallardan; iadesi sa\u011fl\u0131k ve hijyen a\u00e7\u0131s\u0131ndan uygun olmayanlar\u0131n teslimine ili\u015fkin s\u00f6zle\u015fmeler,<\/p>\n\n\n\n<p><strong>e)&nbsp;<\/strong>Tesliminden sonra ba\u015fka \u00fcr\u00fcnlerle kar\u0131\u015fan ve do\u011fas\u0131 gere\u011fi ayr\u0131\u015ft\u0131r\u0131lmas\u0131 m\u00fcmk\u00fcn olmayan mallara ili\u015fkin s\u00f6zle\u015fmeler,<\/p>\n\n\n\n<p><strong>f)<\/strong>\u00dcr\u00fcn\u00fcn tesliminden sonra ambalaj, bant, m\u00fch\u00fcr, paket gibi koruyucu unsurlar\u0131 a\u00e7\u0131lm\u0131\u015f olmas\u0131 halinde maddi ortamda sunulan kitap, dijital i\u00e7erik ve bilgisayar sarf malzemelerine ili\u015fkin s\u00f6zle\u015fmeler,<\/p>\n\n\n\n<p><strong>g)<\/strong>Abonelik s\u00f6zle\u015fmesi kapsam\u0131nda sa\u011flananlar d\u0131\u015f\u0131nda gazete ve dergi gibi s\u00fcreli yay\u0131nlar\u0131n teslimine ili\u015fkin s\u00f6zle\u015fmeler,<\/p>\n\n\n\n<p><strong>h)<\/strong>Belirli bir tarihte veya d\u00f6nemde yap\u0131lmas\u0131 gereken, konaklama, e\u015fya ta\u015f\u0131ma, araba kiralama, yiyecek i\u00e7ecek tedariki ve e\u011flence veya dinlenme amac\u0131yla yap\u0131lan bo\u015f zaman\u0131n de\u011ferlendirilmesine ili\u015fkin s\u00f6zle\u015fmeler,<\/p>\n\n\n\n<p><strong>i)<\/strong>&nbsp;Elektronik ortamda an\u0131nda ifa edilen hizmetler ile Al\u0131c\u0131\u2019ya an\u0131nda teslim edilen gayri maddi mallara ili\u015fkin s\u00f6zle\u015fmeler,<\/p>\n\n\n\n<p><strong>j)<\/strong>&nbsp;Cayma hakk\u0131 s\u00fcresi sona ermeden \u00f6nce, Al\u0131c\u0131\u2019n\u0131n onay\u0131 ile ifas\u0131na ba\u015flanan hizmetlere ili\u015fkin s\u00f6zle\u015fmeler,<\/p>\n\n\n\n<p>cayma hakk\u0131 kullan\u0131lamayacak; bu sipari\u015fler bak\u0131m\u0131ndan Platform \u00fczerinden iade kodu da olu\u015fturulamayacakt\u0131r.<\/p>\n\n\n\n<p><strong>9.2.<\/strong>&nbsp;\u00dcr\u00fcn\/Hizmet\u2019in Y\u00f6netmelik&#8217;in uygulama alan\u0131 d\u0131\u015f\u0131nda b\u0131rak\u0131lm\u0131\u015f olan&nbsp;<em>(S\u00f6zle\u015fme\u2019nin 3.3. maddesinde listelenmi\u015ftir)<\/em>&nbsp;\u00dcr\u00fcn\/Hizmet t\u00fcrlerinden m\u00fcte\u015fekkil olmas\u0131 halinde Al\u0131c\u0131 ve Sat\u0131c\u0131 aras\u0131ndaki hukuki ili\u015fkiye Y\u00f6netmelik h\u00fck\u00fcmleri uygulanamamas\u0131 sebebiyle cayma hakk\u0131 kullan\u0131lamayacak; bu sipari\u015fler bak\u0131m\u0131ndan Platform \u00fczerinden iade kodu da olu\u015fturulamayacakt\u0131r.<\/p>\n\n\n\n<p><strong>9.3.<\/strong>&nbsp;Platform \u00fczerinden elektronik kod sat\u0131n al\u0131nd\u0131\u011f\u0131 durumlarda bahse konu sipari\u015flerde Y\u00f6netmelik gere\u011fi cayma hakk\u0131 s\u00f6z konusu olmayacakt\u0131r. Bu sipari\u015fler bak\u0131m\u0131ndan Platform \u00fczerinden iade kodu da olu\u015fturulamayacakt\u0131r.<\/p>\n\n\n\n<p>10.&nbsp;UYU\u015eMAZLIKLARIN \u00c7\u00d6Z\u00dcM\u00dc<\/p>\n\n\n\n<p><strong>10.1<\/strong>S\u00f6zle\u015fme\u2019nin uygulanmas\u0131nda, Bakanl\u0131k\u2019\u00e7a ilan edilen de\u011ferlere uygun olarak Al\u0131c\u0131\u2019n\u0131n \u00dcr\u00fcn\/Hizmet\u2019i sat\u0131n ald\u0131\u011f\u0131 ve ikametgah\u0131n\u0131n bulundu\u011fu yerdeki T\u00fcketici Hakem Heyetleri ile T\u00fcketici Mahkemeleri yetkilidir.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00d6N B\u0130LG\u0130LEND\u0130RME FORMU 1.&nbsp;TARAFLAR VE KONU \u0130\u015fbu \u00d6n Bilgilendirme Formu\u2019nun konusu, Al\u0131c\u0131 ve Sat\u0131c\u0131 aras\u0131ndaki S\u00f6zle\u015fme\u2019ye ili\u015fkin Kanun ve Y\u00f6netmelik h\u00fck\u00fcmleri uyar\u0131nca bilgilendirilmesidir. Ayr\u0131ca Y\u00f6netmelik uyar\u0131nca yer verilmesi zorunlu olan hususlar \u00d6n Bilgilendirme Formu\u2019nda yer almaktad\u0131r. ALICI, \u00d6n Bilgilendirme Formu ve S\u00f6zle\u015fme\u2019ye ili\u015fkin bilgileri \u00fcyeli\u011finin ba\u011fl\u0131 oldu\u011fu \u201cHesab\u0131m\u201d sayfas\u0131ndan takip edebilecek olup de\u011fi\u015fen bilgilerini bu [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":["post-130","post","type-post","status-publish","format-standard","hentry","category-on-bilgi"],"_links":{"self":[{"href":"http:\/\/www.esnafcicek.com\/index.php?rest_route=\/wp\/v2\/posts\/130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.esnafcicek.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.esnafcicek.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.esnafcicek.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.esnafcicek.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=130"}],"version-history":[{"count":1,"href":"http:\/\/www.esnafcicek.com\/index.php?rest_route=\/wp\/v2\/posts\/130\/revisions"}],"predecessor-version":[{"id":131,"href":"http:\/\/www.esnafcicek.com\/index.php?rest_route=\/wp\/v2\/posts\/130\/revisions\/131"}],"wp:attachment":[{"href":"http:\/\/www.esnafcicek.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=130"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.esnafcicek.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=130"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.esnafcicek.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}